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Nov 29, 2022

Eye Centers of Tennessee named to list of 2022 Most Trusted Eye Care Service Providers 


Insights Care Magazine Names Eye Centers of Tennessee to list of 2022 Most Trusted Eye Care Service Providers 

The publication points to high-quality patient relationships as the key variable contributing to ECOTN’s continued growth across the Upper Cumberland.

CROSSVILLE, TENN. (November 29, 2022) Insights Care Magazine named Eye Centers of Tennessee (ECOTN) to its list of the 10 Most Trusted Eye Care Service Providers in 2022. The distinction, according to the publication, is largely due to the organization’s lengthy history of forming and cultivating high-quality patient relationships based on trust.

“We are incredibly proud to have earned this distinction, especially since it puts in focus our leading priority at ECOTN: patient relationships,” said Ray Mays, CEO at Eye Centers of Tennessee. “Our growth over the past three decades would not have been possible without a commitment to catering to the needs and expectations of our patients and making sure that we’re good stewards of the trust they place in us. I’m glad that our entire team has earned this recognition.”

According to Insights Care, three key variables — in addition to staying on top of advancements in eye care — form the bedrock of ECOTN’s “most trusted” status:

  • Punctuality: “Every interaction a patient has with a practice sends a message and being on time with appointments is a critical way to send a message of respect.”
  • In-house billing and customer service: “We employ truly phenomenal professionals with hundreds of years of combined experience to handle these needs. They aren’t just good at their jobs; they are great at their jobs — and they stick with our patients until their questions are answered and their needs are addressed.”
  • Local ownership: “For patients, this means that decisions regarding services and care are being made by people who are interacting with them and their community daily.”
ECOTN – Cookeville Guardian Way Office

The full Insights Care article featuring Eye Centers of Tennessee can be found here

“I am increasingly impressed with our staff and their enthusiasm every day, striving to make each patient’s experience an excellent one,” said Dr. Larry Patterson, Medical Director at Eye Centers of Tennessee. “As we complete our 35th year of service to this community, I can only look forward to the future with optimism.”

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About​ Eye Centers of Tennessee: 

Eye Centers of Tennessee has provided peerless eye care across the region for over 30 years. With offices in Crossville, Cookeville, Jamestown, McMinnville, Livingston, Sparta, and Pikeville, our doctors and expert staff are dedicated to providing you and your family with the best possible eye and personal care services.

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